Thousands of patients travel to Morgantown each year to obtain the specialized and extended medical care offered at WVU Medicine’s Morgantown Campus. In fact in 2017, the Family House provided lodging for 1,905 families from the United States and beyond. 1,264 of those families were from West Virginia. Since opening in 1999, the Rosenbaum Family House has provided lodging for more than 17,700 families.
We believe that healing involves not only great medical care but also the love and support of family and loved ones. Rosenbaum Family House provides a place for adult patients and their families or caregivers to stay while receiving medical care at WVU Medicine. Our founding donor Hilda Rosenbaum’s vision for the house was to create a “home away from home” for families facing a medical crisis.
Family House offers programs designed to provide support to WVU Medicine outpatients and patient families. For many families facing a medical crisis, this is as important as having an affordable place to stay. Programs provided include laundry facilities, a day room, meals, and other services. Our staff and volunteers provide dinner for our guests Monday – Friday. In 2017, more than 13,000 meals were served to families in need.
We’re proud to be there for families, helping them in their time of need.
Since our facility opened its doors in 1999, more than 21,951 families have stayed with us.
The average length of stay in 2018 was 9 days.
Approximately 14,100 meals were provided to guests in 2018.
Meals, support groups, and other activities make Rosenbaum Family House feel like a home away from home. The facility and its mission reflect the power of love, the strength of the human spirit, and the belief in family. The generosity and support of individuals, businesses, and numerous volunteer and community organizations is what makes it all possible.
Rosenbaum Family House is a member of the National Association of Hospital Hospitality Houses (NHH). NHH is a caring association of more than 150 nonprofit organizations located throughout the United States that provide family-centered lodging and support services to families and their loved ones who are receiving medical treatment far from their home communities.
Family House was a dream turned into a reality for Morgantown businesswoman Hilda Rosenbaum. She learned first hand the hardship of out-of-town hospital stays, which led to her vision of Family House.
More than 40 years ago, Hilda Rosenbaum and her husband lost their daughter, Nancy, at the age of 6 to cystic fibrosis. At that time, WVU Medicine did not exist, so the Rosenbaums traveled around the country in search of treatment for their daughter. They spent many nights sleeping on cots or in chairs in her hospital room.
Sadly, shortly after their daughter’s death, the Rosenbaum’s son, Richard, was diagnosed with cystic fibrosis. By then, WVU had built its first hospital and Richard was able to receive care close to home until his death at age 36.
Mrs. Rosenbaum vowed to make a difference for others facing similar medical crises, she made a financial commitment to help build Family House. We are here today because of that commitment. Her legacy of helping others in need lives on through the Family House.